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Airlines Have Rules About Face Masks—That’s Not Always Enough
Some passengers are pushing back against the measures that protect against the spread of coronavirus as the number of fliers has started to climb.
To Battle Covid, Airlines Bet on Disinfectants That Come With Questions
U.S. carriers are using higher amounts of some chemicals to show their planes are safe. The unknown long-term effects of these antiviral sprays concern some scientists.
Airlines Are Withholding Billions in Refunds—That’s Billions With a B
Passengers with trips canceled months ago struggle to get refunds from some carriers or travel agencies, even with U.S. law on their side.
Coronavirus Has Upended Everything Airlines Know About Pricing
The pandemic has completely confounded the computers that spit out airfares based on passenger behavior.
What Travel Will Look Like After Coronavirus
Eight airline and hotel industry veterans make their predictions about what will change about safety and pricing and whether business travelers will ever return to the road.
The U.S. Airport That’s Buzzing as Covid Shuts Down World Travel
With coronavirus drastically reducing travel, Dallas-Fort Worth International finds itself suddenly as No. 1—by default.
How Strict Are Airlines About Face Masks in Flight?
With little direction from the feds and pressure to fill seats as safely as possible as coronavirus continues, U.S. carriers offer significantly different policies.
Why Empty Planes Keep Flying Through the Pandemic
As coronavirus shuts down travel, flights carrying a handful of passengers might seem absurd, but airlines are often left with no other options.
The Devastated Travel Industry, by the Numbers
These 13 stats show how much coronavirus has changed airlines, hotels and others in a matter of weeks.
The Airlines Making Refunds More Difficult
Travelers are finding roadblocks to getting their money back from trips canceled by the coronavirus pandemic—even when the law requires it.
Smart Travel Planning in the Time of Coronavirus
What you need to know to assess the pros, cons and potential complications of a trip far from home.
How to Handle Air Travel During the Coronavirus Outbreak
You should take many of the same precautions that you would take in other public spaces, but there are safeguards to keep yourself healthy in the air, too.
A Backlash Brews Against Phantom Hotel Fees
Extras that show up later can sometimes double the listed price of a room. Now legislators and online travel agencies are pushing back.
The Best and Worst U.S. Airports of 2019
The WSJ Airport Rankings expand to measure how the 40 largest airports in the country stack up.
Can an Airport Get Too Big?
An era of “perpetual construction” can make every day feel like the holiday rush. LAX is taking drastic steps to make a more user-friendly facility.
Your Next Vacation Is Written on Your Face
Travel companies are using facial recognition and other sophisticated tech to better predict how and why their customers shop the way they do.
The American Flight That Wouldn’t Take Off
The airline left passengers stranded in Peru for three days rather than book them on other carriers or bring a new plane. Here’s how it happened and what you should do in similar circumstances.
The Showdown at the Window Seat
There’s a new level of tension brewing between passengers who insist on keeping the shades down and those who demand keeping them up to enjoy the view.
Finally, Tracking for the Hotel Shuttle Van
Hotel chains are upgrading apps to check in customers, pre-order food, track shuttle vans and other services.
The Race to Make Airplane Wi-Fi Less Terrible
Prices and quality vary wildly depending on airlines and types of planes, but Wi-Fi that’s more dependable and free could soon become the standard.