update: the fbi has contacted me about this article. i still haven't been able to have a meaningful conversation with a human being at , though.
i wrote the most thorough review of an airbnb host ever
Nearly every platform that has achieved scale (and a multi-billion dollar valuation) has a moderation crisis. It’s not employees’ fault; it’s tied to the soft skill v. engineering hierarchy, obsession with rapid growth, optimism about automation, etc etc
That it’s this easy to run the same scam over and over and over again despite repeated terrible reviews and outreach to customer support is so disturbing: “Airbnb has set up a system that allows scammers like mine to thrive.”
tech companies simply love to ignore exploitable flaws in their systems. the weeks of arbitration where the company ultimately ghosts its customers and/or goes to the insane trouble of offering only partial refunds are my favorite details
Airbnb, like every other platform that has tried to use the magic of the internet to encourage you to trust total strangers, is now effectively broken
This is exactly what to expect when we allow enormous companies run by sociopathic brodudes to privatize the organization & regulation of societal relations that should be overseen by govt.
after had a bad experience on airbnb, she decided to investigate what really happened. that's when things got really, really bizarre. if you read one thing today, i highly recommend it being this investigation.
This is just how easy it is to exploit Airbnb’s poorly-written rules to collect thousands of dollars through phony listings, fake reviews, and intimidation.
A fascinating read, and a good reason to raise your eyebrows at AirBNB
This makes me never want to book an Airbnb again
Super interesting read. Be careful when you use
I Accidentally Uncovered a Nationwide Scam on Airbnb - VICE via ⁦
I’m mostly still a hotel girl and will remain that way after reading this fascinating piece about ⁦Airbnb.
As someone who just had a similar experience w a Brooklyn property, I appreciate this investigation very much
The other issue that author hasn't explored is how much in refunds Chase, Citi, & other high-$ credit-companies have paid out to customers for services not rendered, & whether they're just thinking of cutting off Airbnb as an unreliable vendor.
This article on the Airbnb scammer Shray Goel is a nice piece of journalism. It's also a nice lesson in the limits of centralized markets as coordinators of economic activity.
Reputation is broken in web2.
“I Accidentally Uncovered a Nationwide Scam on Airbnb” - VICE
I Accidentally Uncovered a Nationwide Scam on Airbnb via
I Accidentally Uncovered a Nationwide Scam on Airbnb - VICE
So grateful to be done with for good. The company's terrible policies and weak governance structures empower scam artists and leave its customers vulnerable
This is a huge scam, and #academictwitter needs to know about it. Many academics and industry professionals—especially our graduate students and early career folks short on funds—look to ⁦⁩ when traveling to conferences.
Geez this story
A sharing-economy-nightmare story about , and what sounds like a sociopath making a solid living preying on his guests in multiple US cities: (via )
“It is not from the benevolence of the butcher, the brewer, or the baker that we expect to get scammed, but from their regard to their own interest.”
Report on a network of AirBNB scammers: What bothers me is not the existence of scammers: that's inevitable. It's 's lack of concern, and lack of support for scammed customers. My own experiences have been similar.
Kind of amazing Airbnb has gotten this big without a fraud control, customer service, or PR function
good story on airbnb scammers
On some failures of reputation & verification systems at Airbnb. Note that it should be possible to flag when many of the positive reviews of a host are coming from other hosts etc.: Network of reviews is helpful here.
I Accidentally Uncovered a Nationwide Scam on Airbnb
Good cautionary tale. As someone who just leased an NYC apt, I can tell you two people tried to scam me, with tales of an "elderly manager" so place could not be seen before deposit made (uh huh) and a "new assistant" who listed Canal St rather than E 86th
I was thinking about booking a place via for a trip this coming April. Now I'm reconsidering. #airbnb
"Airbnb has created a web of more than 7m listings built largely on trust, easily exploitable by those willing to do so. Maybe it’s not so surprising that [it] would rather play a half-assed game of whack-a-mole than answer basic qs about...verification"
. If you get bored with microbiology, could you please look at AirBnBs? :-)
Here's the piece. The writer seems to think that fraud is not blameworthy if one can get away with it.
"I Accidentally Uncovered a Nationwide Scam on " via
I Accidentally Uncovered a Nationwide Scam on Airbnb - VICE
My own experiences with #Airbnb have been about 50/50 positive/negative. After reading this piece, I feel pretty lucky.
What happens when you do a ratings system without actually having anything to back the provenance of the information: ...Scam on Airbnb
I Accidentally Uncovered a Nationwide Scam on Airbnb via
This is quite a read, and what is described is entirely in line with my AirBnB experiences in terms of vulnerability to renters and feeling hopeless when put in a shitty place
This example is from an excellent Vice piece about an Airbnb scam. It's so perfectly Trumpy: sell people something they want, then pretend to upgrade them to a much bigger + better property that turns out to be a flophouse with busted furniture...
#Travel: disclaimer: I have never used AirBnB. But this article makes it pretty certain I never will, too. Scamming on #AirBnB, #AirBnBscam
Crazy that AirBnB doesn’t do more to address this scam which significantly reduces trust in the whole platform
I Accidentally Uncovered a Nationwide Scam on Airbnb