The rest of the article is below. I deliberately didn't link to it in the first tweet to save your blood pressure. It is truly shocking, even by the epic low standards of the current Tory government. You have been warned.
Utterly lost for words... 😶 How teenagers ended up operating crucial parts of England’s test and trace system
Fourth: how it finished the job by replacing experienced NHS clinicians with unqualified 18-year-olds working for Serco
How teenagers ended up operating crucial parts of England’s test and trace system | Coronavirus | The Guardian